September 26, by Ventsislav Krastev. This message is not to be trusted as it belongs to a well-known Tech Support scam entity, believed to be originating from India. If you come across this message, you should not call the tech support number that is provided on it and take actions towards trying to find out what type of unwanted program on your PC might be causing it by using the information provided in this article.
Web pages which may advertise it. If you see other advertisements to such or other web pages on your PC, it is very likely that the second scenario has unfolded for you and your PC is compromised by an unwanted program.
These types of freeware apps are often your favorite media player, web browser and other free third-party programs you may have downloaded from sites, you did not use before. Your computer has alerted us that it was infected with virus and spyware. The following data is at risk: 1. Facebook Login 2. Credit Card Information 3. Email Credentials 4. Browsing History and Data You must contact us immediately so our engineers can guide you though the recovery process by phone.
Please call us within the next 5 minutes to prevent compete loss of your computer. This message and the pop-up notification are NOT to be trusted. Furthermore, simply closing the Tech Support Scam message may not be the solution for you to stop seeing such pop-ups, because the software that is causing them may still remain active on your PC.
Such programs often display different types of advertisements that additionally expose your PC to other risks, like:. This is only one more reason to immediately take actions towards making sure that the unwanted software is gone from your PC permanently. If you want to remove the scamming web page from your browser, then we recommend that you follow the removal instructions that are underneath this article.
They are specifically created to help you remove the message or what is causing it from your web browsers. If however the message is caused by a PUP, then to find it, you will need to have more experience in removing malware.The Your Computer Has Been Locked Popup is a web browser advertisement shown by scammy remote tech support companies or unwanted software developers that try to scare visitors into thinking that their computer has been locked due to an infection being detected.
This scam then tells you to call a listed remote tech support number in order to receive support. When the Your Computer Has Been Locked Scam is displayed in your browser it will display alerts similar to the following:.
Once again, this is just a fake message and your computer is not infected, windows has not detected anything, the site has no ability to report anything to Google, and the site has no idea what is happening on your computer. This is just a scam to try and scare you into calling the listed remote support number so they can try to sell you unnecessary software and services. At this same time, for those who have never seen a message like this, it can be quite alarming as these scams make it difficult to close browser tabs or the browser itself.
Thankfully, almost all browser based scams can be closed by simply opening Windows Task Manager and ending the browser process. It is important, though, that if you end the browser process that you do not reopen previously closed sites if prompted by the browser when you start it again. On the other hand, if you are constantly seeing these types of scams, or these pages are opening by themselves, then it may be possible that you are infected with an adware or other unwanted program that are displaying them.
Once again, do not worry as it is quite easy to remove these infections if you follow the guide below.
Windows freezes or stops responding frequently
These advertisements can be displayed by installed adware programs or through less than reputable sites that are displaying them to generate advertising revenue.
For the most part, if you see a browser based scam, then you can simply close the browser and start it again. On the other hand, if you are continuously seeing scams with alerts like "Your Computer Has Been Locked ", then you should scan your computer for adware and remove anything that is found. Last, but not least, if you have downloaded and purchased any software from this site, you should contact your credit card company and immediately dispute the charges as a scam.
This removal guide may appear overwhelming due to the amount of the steps and numerous programs that will be used. It was only written this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove this infection for free. Before using this guide, we suggest that you read it once and download all necessary tools to your desktop. After doing so, please print this page as you may need to close your browser window or reboot your computer.
To close a browser based Tech Support Scam, first see if you can close the tab it is being displayed on or the browser itself. If you are unable to do so, then you should follow the steps below based on your operating system. To close Your Computer Has Been Locked Popup Scamyou need to terminate the process for the browser that is currently displaying the browser based tech support scam. To do this we will use the Windows Task Manager.
To open the task manager, press the CtrlAltand Delete keys at the same time to bring up the Windows security screen shown below. Once the above screen is open, click on the Task Manager link as indicated by the red arrow in the image above. The Windows Task Manager will now open and list all the running applications on the computer as shown below. Look through the list of running applications and left-click once on the task for your web browser.
Once you have selected a browser task, click on the End Task button to close the application and the browser tech support scam.This page provides recommendations on what to do if your computer frequently freezes or completely halts. Otherwise, proceed through each of the following sections in order. A computer locking up or freezing is often is caused by software related issues. If you are encountering lockups when the computer is opening a particular program, make sure you have all the latest updates for all running programs.
You can find the latest updates for your software through the software developer or publisher.
If the computer has any malware, virus, or other malicious software it can also cause many problems. How do I remove a virus and malware from my computer? Each program or window you open on your computer takes some of the computers resources to keep it running. If you have too many programs open at one time, your computer may be low on resources, and as a result, is freezing. Try only running one program at a time to make sure your freezing is not being caused by multiple programs running at the same time.
A computer lock up can also be caused by outdated or corrupted drivers. For example, if there is an issue that exists with your video adapter drivers, your computer could lock up while playing a game. First, make sure no errors exist in the Windows Device Manager by opening the Device Manager and verifying that no "Other Devices" are listed. You'll also want to check the device list to see if any of them have a yellow exclamation mark or red X next to them.
Next, make sure you have the latest drivers for all major devices in your computer video, sound, modem, and network. For a list of driver-related help pages, see our drivers index. If the computer processor is getting too hot, it can cause the computer to freeze. If you have heard any abnormal noises coming from your computer recently, such as a high squealing, it could be an indication of a failing fan. You can first start by verifying the fan on the power supply is working by examining the back of the computer and seeing if the fan is moving and moving smoothly.
For the other fans in the computeryou have a few options. Laptop users can prop their laptop on a book or notepad so that air can reach the bottom of the laptop to help verify if the laptop is having heat related issues.
Users may also be able to determine how hot their computer is by onboard thermal sensors. If your computer comes equipped with these sensors, make sure your CPU is not running too hot.Skip to main content.
Select Product Version. All Products. After you restart a computer running Windows and no one has logged on, you may be unable to log on to the computer either locally or to the domain. The following error message may be displayed at logon: This computer is in use and has been locked. Only or an administrator can unlock this computer. This computer is locked. This computer is in use and has been locked. This behavior can occur for either of the following reasons: When the default screen saver is set to use a non-existent screen saver program.
When you use a corrupted screen saver that is password protected. Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly.
Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it.
How to remove “This computer is BLOCKED” pop-up [Virus removal guide]
Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: How to back up and restore the registry in Windows.
This behavior is by design. Last Updated: Jul 31, Need more help? Search No results. Join the discussion Ask the community. Get support Contact Us. Was this information helpful? Yes No. Tell us what we can do to improve the article Submit.
Your feedback will help us improve the support experience. Australia - English. Bosna i Hercegovina - Hrvatski. Canada - English.A few days ago, I started having a strange issue where my Windows 10 PC would freeze up randomly, eventually forcing me to perform a hard reset on the system. However, any program can cause this issue, so go through any new programs you may have installed and try to uninstall them to see if that fixes the problem.
The main drivers you want to focus on updating are the graphics card, network card, audio and chipset drivers. If you happen to have an NVidia graphics card, you really need to make sure you download the NVidia Control Panel program and keep it up to date. Check out my previous post on automatically updating your Windows drivers.
For example, if you have a Crucial SSD, you can download their storage executive software to do this for you. Finally, you should update your BIOS in a situation like this. Check out my post on determining whether or not you can update the BIOS.
If you happen to notice that the problem only occurs when you are copying or moving large files or doing anything that requires extensive use of the hard disk, then the issue could be related to the paging file. This is especially true if you are using an SSD on your system. You can check the paging file by going to Control Panel, then Systemclicking on Advanced System Settingsclicking on the Advanced tab, then clicking on Settingsclicking on the Advanced tab again, then clicking Change under Virtual Memory.
In a previous article, I give some tips on optimizing the paging filewhich in most cases I would recommend, but for this issue, I suggest you keep the paging file on the same partition as the Windows OS and allow Windows to automatically manage the size of the paging file.
It can be the case that Windows 10 is not causing the problem, but some external device is. A good way to test this is to disconnect any and all devices from the computer and then boot up. You should disconnect all USB devices, including the mouse and keyboard. I would suggest getting a different mouse and keyboard and trying that just to rule out external devices completely before moving on. This one is a little harder to detect and usually harder to fix too.How to Fix Windows 7 Password When Locked Out Of Computer [working solution]
If there is anything wrong with the hardware, you should see the problem with any other version of Windows you have installed. Usually, there is an option like Diagnostics or something similar. This feature tries to put the CPU in a low power code, but it can cause more problems. Basically, go into the BIOS and make sure everything is set to the default for clock speeds, voltage, etc.
The same thing applies for any DRAM modifications. Set everything back to default or automatic and see what happens. This option will probably only help those who have a PCIe graphics card installed on their system.
If so, then click on Change plan settings and then Change advanced power settings. Make sure that it is set to Off. Read my step by step post on performing a true clean install of Windows Overall, Windows 10 is a pretty great operating system and works like a champ most of the time for most users.
However, with so many variations of hardware that have to be supported by Windows, some users will inevitably run into issues.
What to do when your computer freezes or locks up
Hopefully, one of the above methods will fix any freezing issues you have in Windows Founder of Online Tech Tips and managing editor. He began blogging in and quit his job in to blog full-time.
He has over 15 years of industry experience in IT and holds several technical certifications. Read Aseem's Full Bio. We hate spam too, unsubscribe at any time.Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services.
You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. The More Options tab is available when you choose to clean files from all users on the computer.
This tab includes two additional ways to free even more disk space:. Above is what you should do as part of normal Computer maintenance. How to use Malwarebytes after it is installed and Updated: 1.
MBAM will now start scanning your computer for malware. This process can take quite a while. When the scan is finished a message box will appear 5. You should click on the OK button to close the message box and continue with the Malware removal process.
You will now be back at the main Scanner screen. At this point you should click on the Show Results button.
A screen displaying all the malware that the program found will be shown 8. You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine.
When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps. Review the log as desired, and then close the Notepad window.
You can now exit the MBAM program. Open a Command Window in Administrator mode:. Click the Continue button if you are the administrator or insert the administrator password.
Did this solve your problem? Yes No. Sorry this didn't help. April 14, Keep in touch and stay productive with Teams and Officeeven when you're working remotely.
Site Feedback. Tell us about your experience with our site. KKmoose Created on February 3, My computer keeps locking up. What do I do to fix it? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Most of the time, Windows Update does its job with little if any attention from us. While we might check and install updates manually from time to time, most Windows 10 computers are configured to apply important updates automatically, while older versions like Windows 7 and Windows 8 usually apply these fixes the night of Patch Tuesday.
Sometimes, however, when the patchor maybe even service packis being installed during shutdown or startup, the update installation gets stuck—freezes, locks up, stops, hangs, clocks, whatever you want to call it. Windows Update is taking forever and it's clear something needs to be done.
The installation of one or more Windows updates is probably stuck or frozen if you see one of the following messages persist for a long time:. You might also see Stage 1 of 1 or Stage 1 of 3or a similar message prior to the second example. Sometimes Restarting is all you'll see on the screen. There might also be some wording differences depending on which version of Windows you're using.
If you don't see anything at all on screen, especially if you think the updates might have been installed completely but could be the cause of whatever you're experiencing, see our How to Fix Problems Caused by Windows Updates tutorial instead. There are several reasons why the installation or finalization of one or more Windows updates can hang. Most often, these types of problems are due to a software conflict or a preexisting issue that simply wasn't brought to light until the Windows updates started installing.
Much more rarely are they caused by a mistake on Microsoft's part regarding the update itself, but it does happen. There's an actual issue with Windows that can cause Windows Update installations to freeze like this but it's only applicable to Windows Vista and only if SP1 hasn't yet been installed.
If your computer fits that description, install Windows Vista SP1 or later to solve the problem. Some Windows updates can take several minutes or more to configure or install, so you want to make sure the updates are truly stuck before moving on.
Trying to fix a problem that doesn't really exist might just create a problem. You can tell if Windows updates are stuck if nothing happens on screen for 3 hours or more. If there's any wonder after that long, take a look at your hard drive activity light. You'll see either no activity at all stuck or very regular but very short flashes of light not stuck.
Chances are that the updates are hung before the 3-hour mark, but this is a reasonable amount of time to wait and longer than we've ever seen a Windows update take to successfully install. If nothing happens most likely then move on to Step 2. Restart your computer using either the reset button or by powering it off and then back on with the power button. Windows will start normally and finish installing the updates. On a tablet or laptop, removing the battery may be necessary.
If you're using Windows 10 or Windows 8, and you're taken to the sign-in screen after the restart, try tapping or clicking the power icon on the bottom-right and choosing Update and Restartif available. If you're automatically taken to the Advanced Boot Options or Startup Settings menu after restarting, choose Safe Mode and see the comments in Step 3 below.
Start Windows in Safe Mode.